Owl Ceramic Backflow Incense Burner

Q: Does the burner come with incense cones?
A: No. Cones are sold separately. Use backflow cones with a hole in the bottom to create the waterfall effect.

Q: How do I set it up to get the best smoke “waterfall”?
A: Place the burner on a level, draft-free surface. Light the backflow cone, let the tip glow, then blow out the flame. Position the cone so the bottom hole aligns with the burner’s top vent. Within a minute, the smoke will cascade downward.

Q: Can I use regular cones or stick incense with this burner?
A: It’s designed specifically for backflow cones. Regular cones won’t create the downward cascade, and stick incense requires a separate holder.

Q: How do I clean and maintain the ceramic burner?
A: After use, let everything cool completely, then empty ash and wipe residue with a soft cloth. For deeper cleaning, use warm soapy water and dry fully. Avoid abrasive cleaners to preserve the ceramic finish.

Q: Is it safe to use indoors and on furniture?
A: Yes—use in a well-ventilated area and place the burner on a heat-resistant mat or plate. Keep away from drafts, curtains, and flammable items, and never leave burning incense unattended or within reach of children or pets.

We process and ship orders within 1–2 business days.

USA Orders: Delivered within 4–7 business days.

International Orders: Typically delivered in 7–12 business days, depending on the destination and local customs processing.

You will receive a tracking number via email once your order ships. Shipping times may vary slightly during peak seasons or due to customs delays.